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Health and Social Care Course

  code:Health and Social Care
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The Health and Social Care Course has been created to provide students with a broad educational basis for moving into employment or further education within the Health and Social Care Sector.

The health and social care system offers a wide range of services across all sectors, including public, private, and voluntary. The services provided can be found in hospitals, children’s services, care homes, medical and dental services, emergency services and much more, and local authorities, care providers, health services, housing providers and the criminal justice system all contribute to the effectiveness of these services. The focus, however, is always on the individual; ensuring appropriate services are provided to the children and adults who need the care and support of the health and social care system to live lives that are free from abuse and neglect.

This course aims to introduce students to this important establishment; giving all the information they will need to know, to understand if they wish to pursue a career in this people-centric industry.

What You'll Learn from the Health and Social Care Course

This course guides you through 7 comprehensive modules:

  1. Introduction to Health and Social Care
  2. Equality & Diversity
  3. Communication
  4. Multi-agency working, Information Sharing and Confidentiality
  5. Reflective Practice and Personal/Professional Development
  6. Human Growth and Development
  7. Safeguarding Children. Abuse and Neglect

The 1st module of the course introduces the key issues, terms, and legislation that you may find in the health and social care sector. There is a wide range of roles within the health & social care industry; this module exposes students to these roles and supplies a case study to enhance understanding and give the opportunity to consider the role you may wish to pursue. Of course many factors are applicable across these roles, and these are discussed here, including information on key legislation and regulatory bodies.

Words such as ‘discrimination’, ‘oppression’ and ‘values’, are of great importance within this sector, and in the 2nd module of the Health and Social Care Course you will be given an even greater understanding of what these concepts mean, and how your own views and life experiences can affect the way you practice, whilst recognising that your own values and beliefs may differ to those that you work with.

The ability to communicate effectively is important in everyday life, as well as in most careers, but in health & social care it is of central importance, as the impacts of poor communication can affect lives in severe ways. In the 3rd module this importance is stressed, with the considerations of the impacts of poor communication discussed, along with the barriers to good communication that can be faced within this particular role. The module then goes on to talk about how the individual and alternative needs and preferences of individuals can be met.

Module 4 of the Health & Social Care Course talks about the importance of understanding the roles, responsibilities, aims and priorities of other agencies that you will need to work with, when ensuring service users get the most effective and appropriate services applicable to their needs. This collaboration between agencies involves sharing confidential information belonging to the service user. As something that professionals can fear, this module discusses this important topic and how to navigate this area of the role.

Although this is an industry that focuses on the well-being of others, it is also important to take time for your own development. The 5th module explores reflective practice and continuing professional development, and how considering the influences on the way you work and how setting and completing professional development plans can help to improve your capacity to fill your role, which in turns helps service users.

Many of the roles within Health and Social Care, such as health visitors, Nurses, child minders, social workers, and family support workers, work with children and families. It is therefore important for there to be a basic understanding of human growth and development, so that these professionals can identify when a child is not meeting their usual milestones, which can be indicative of health and development concerns. Module 6 talks students through the key ages and how a child, between the ages 0-18 years should have developed, and then goes on to discuss other important topics about child development.

Safeguarding is an important area for all those working in the health and social care system to understand, as you will often work with children and vulnerable adults. The final module of the Health and Social Care Course provides a sound basic knowledge base on the issues of abuse and neglect, this includes: understanding the types and keys signs of abuse and what is expected of you in your role, outlining the process for reporting suspected abuse.

In addition to the 7 modules, the course also includes a Glossary, should you need to refer to any terms used throughout the course that you do not understand.

Who Would Benefit from the Course?

This course is ideal for those who think they may enjoy a career in the Health & Social Care system but would like to understand the basics of the what working in the industry involves. Completing this course will also arm students with knowledge that will help them to gain employment or go onto further studies in this area.

Frequently Asked Questions

The Health and Social Care Course will take you up to 150 hours to complete working from home. There is no time limit for completing this course, it can be studied in your own time at your own pace. The course comes with a course assessment in the form of quizzes, written questions and short essays, once you have completed your course assessment please email or post it back to us for marking, you will then receive your feedback and certificates.

This course is registered with the CMA (Complementary Medical Association), which is internationally recognised as the elite force in professional, ethical complementary medicine by professional practitioners, doctors and, increasingly, by the general public. Upon completion of the course you can gain membership to the CMA, which in addition to supplying a professional accreditation, offers a number of benefits, all of which can be found here.

This course also is certified by the IANLPC (International Association of NLP & Coaching) and the IAHT (International Alliance of Holistic Therapists), both of which are internationally recognised organisations. The IAHT certify personal development, health, fitness and nutrition courses. The IANLPC is a global support network for NLP Professionals and coaches, including the fields of Life Coaching, Hypnotherapy Business Coaching, Leadership, Nutritional, CBT, Personal Development and Holistic Therapy.

Course Syllabus

Module 1: Introduction to Health and Social Care

  • Introduction & Learning Objectives
  • Health and Well-being
  • Key terms
  • Health and social care roles
    • Adult social care
    • Children's services
  • Case study - Social Worker
  • Duty of care
  • Case study - Duty of care
  • Building effective working relationships
  • Building working relationships and boundaries
  • Boundaries
  • Key skills
  • Key legislation and regulatory bodies
  • Health and safety
  • Risk assessment
  • Module Summary

Module 2: Equality & Diversity

  • Introduction & Learning Objectives
  • Key concepts - Activity
  • An introduction to key terms
    • Values
    • Discrimination
    • Choice & Control
  • Reflection Activity
  • Legislation
  • Module Summary

Module 3: Communication

  • Introduction & Learning Objectives
  • 'Why do we communicate?' Activity
  • The importance of communication
  • Communication in health and social care
  • What is effective communication?
  • Active Listening
  • Non-verbal communication
  • Barriers to effective communication
  • Poor communication - Activity
  • The impact of poor communication
  • Overcoming barriers to communication
  • Questions
  • Module Summary & Final tips

Module 4: Multi-agency working, Information Sharing and Confidentiality

  • Introduction
  • Learning Objectives
  • Multi agency working
  • Information Sharing
  • Barriers to information sharing
  • Confidentiality
  • Sharing confidential information
  • Legislation
  • Common Concerns
  • Seven golden rules to sharing information
  • Confidentiality - Activity
  • Module Summary & practical tips

Module 5: Reflective Practice and Personal/Professional Development

  • Introduction & Learning Objectives
  • Reflective practice
  • Factors that influence our practice
  • Reflective logs
  • Continuing Professional Development
  • Personal Development Plans
  • Supervision
  • Kolb's Experiential Learning Theory
  • Learning Styles
  • Social Media
  • Summary

Module 6: Human Growth and Development

  • Introduction & Learning Objectives
  • Child Development
  • Stages of development
    • 0-3 months
    • 3-6 months
    • 6-9 months
    • 9-12 months
    • 1-2 years
    • 2-4 years
    • 4-7 years
    • 7-12 years
    • 12-18 years
  • Wider developmental influences
  • Developmental Delay
  • Case Study - Observe a child
  • Play
  • Key theories and theorists
  • Module Summary

Module 7: Safeguarding Children. Abuse and Neglect

  • Introduction
  • Learning Objectives
  • What does Safeguarding mean to you? - Activity
  • Safeguarding Children
  • What is Abuse?
  • Types of abuse and Neglect - Activity
  • Signs and Symptoms
  • Physical abuse
  • Emotional abuse
  • Sexual Abuse
  • Neglect
  • What to do if you suspect abuse
  • Common concerns
  • Serious Case Reviews
  • Vetting and Barring
  • Safeguarding Adults
  • Introduction
  • Safeguarding Adults Key terms
  • Adults at risk
  • Abuse and Neglect
  • Types of Abuse
    • Physical & Domestic Abuse
    • Neglect
    • Financial Abuse
    • Institutional Abuse
  • Module Summary


  • Module 1 assessment
  • Module 2 assessment
  • Module 3 assessment
  • Module 4 assessment
  • Module 5 assessment
  • Module 6 assessment
  • Module 7 assessment

Our courses include comprehensive support, should you require any assistance. You can contact our friendly course advisers by telephone or by email.

Contact Details

Continued Learning

All course delegates are welcome to attend our regular, ongoing learning and inspirational events. We also hold regular inspirational events in Manchester and London for all students studying any of our courses. The events are a great way to watch live demonstrations of different techniques, learn new skills, have a practice with other students and to meet your tutors. Once you've signed up for any of our courses you will receive details of our different monthly events via email. If you cannot attend our events you can watch a live streaming of the event on our tv channel.

All courses can be paid for using our secure online payment system or via paypal. 


If you would prefer to pay via bacs payment or via cheque please email us at or call us on 0800 955 6808 for more assistance.


All of the online course materials are emailed over to you as e-documents, if you would prefer a hard copy of the course materials to be posted out to you please select this when checking out.