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Coaching & Mentoring for Business Success Diploma Course

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'Train people well enough so they can leave, treat them well enough so they don't want to.'

- Richard Branson

As one of the most important resources of any business, it is staggering how little some companies do to nurture the talent that they already have at their disposal, which can lead to staff being poached or paying higher salaries for those who have learnt elsewhere.

Strategies for developing employee capability are an important part of overall corporate objectives for any business. The Coaching & Mentoring for Business Success Diploma Course takes business owners, and those in positions to affect change, through the fundamentals and practical applications of creating a coaching and mentoring programme fit for their business.

What You Will Learn

The Coaching & Mentoring for Business Success Diploma Course is set across ten comprehensive modules:

  1. The Skills, Principles and Practice of Effective Management Coaching and Mentoring
  2. Alternative Strategies for Developing and Supporting Employees, Including Different Training Strategies
  3. Organisational, Operational and Individual Barriers to forming a Coaching and Mentoring Culture – and What to do About Them
  4. Different Perspectives on Mentoring and Coaching
  5. Legal Aspects of Coaching and Mentoring and Ethical Issues
  6. Relationship Characteristics and Contrasts between Coaching and Mentoring
  7. Processes and Models for Effectively Coaching
  8. Supervision – Principles and Practice
  9. Organisational Structure, Culture and the Role Coaching or Mentoring has in Supporting Performance
  10. Measuring the Success of a Coaching and Mentoring Programme

The Coaching & Mentoring for Business Success Diploma Course provides an exhaustive base of knowledge on how to improve the training of staff and in turn help businesses to improve. Students are guided through the principles of a good coaching and mentoring programme; taking you through various training strategies and how to implement, support and further develop these in an organisation, as well as how to create a coaching and mentoring culture and measure success, to ensure initial and lasting buy-in from staff, management, and decision-makers.

Who is the Course For?

The Coaching & Mentoring for Business Success Diploma Course is designed for business owners, CEOs and managers, those whose role it is train staff, and anyone else within a company who can see how the improvement of staff capability can drive a business forward.

Frequently Asked Questions

The Coaching & Mentoring for Business Success Diploma Course will take you up to 150 hours to complete working from home. There is no time limit for completing this course, it can be studied in your own time at your own pace. The course comes with a course assessment in the form of quizzes, written questions and short essays, once you have completed your course assessment please email or post it back to us for marking, you will then receive your feedback and certificates.

This course is certified by the IANLPC (International Association of NLP & Coaching) and the IAHT (International Alliance of Holistic Therapists), both of which are internationally recognised organisations. The IAHT certify personal development, health, fitness and nutrition courses. The IANLPC is a global support network for NLP Professionals and coaches, including the fields of Life Coaching, Hypnotherapy Business Coaching, Leadership, Nutritional, CBT, Personal Development and Holistic Therapy.

Course Syllabus

Module 1: The Skills, Principles and Practice of Effective Management Coaching and Mentoring

  • The Purpose of Coaching and Mentoring Within an Organisational Context
  • Definitions of Coaching and Mentoring
  • Coaching
  • Mentoring
  • How Does Coaching And Mentoring Compare To Therapy And Counselling?
  • Organisational Context – Vision, Mission, Size and Structure and readiness for Coaching and Mentoring
  • Individual and Organisational Benefits of Coaching and Mentoring
  • Module 1 Assessment

Module 2: Alternative Strategies for Developing and Supporting Employees, Including Different Training Strategies

  • Informal Learning Opportunities: Coaching and Mentoring in the “Corridor”
  • Corporate Objectives and the Contribution of Coaching and Mentoring to their achievement
  • The Wake Up Call
  • Module 2 Assessment

Module 3: Organisational, Operational and Individual Barriers to forming a Coaching and Mentoring Culture – and what to do about them

  • Organisational Barriers and Strategies to Overcome Them
  • Operational Barriers and Strategies to Overcome Them
  • Individual Barriers and Strategies to Overcome Them
  • Techniques for Programme Monitoring, Review and Evaluation
  • Module 3 Assessment

Module 4: Different Perspectives on Mentoring and Coaching

  • Contracting and Agreeing the Coaching Process and Framework
  • Organisational Context of Coaching
  • Senior Manager Buy-In
  • Other Related Policies and Procedures
  • Different Models of Learning Style and Preference
  • The Knowledge, Skills and Behaviours of an Effective Coach and Mentor
  • Build Rapport or Relationship
  • Focused Listening
  • Effective Questioning
  • Constructive Feedback
  • Models of Coaching and Mentoring Able to Contribute to Performance Improvement
  • Performance Coaching
  • Life Coaches
  • GROW model – Goals, Reality, Options and Will
  • Training Models that Enhance Coaching and Mentoring
  • Argyris’s Double Loop Learning
  • Kolb’s Learning Cycle
  • Gardner’s Multiple Intelligences
  • Myers Briggs
  • Hemispherical Dominance
  • Transformational Learning
  • Johari’s Window
  • Neuro Linguistic Programming
  • Emotional and Spiritual Intelligence
  • Learning and Counselling Therapies
  • Module 4 Assessment

Module 5: Legal Aspects of Coaching and Mentoring and Ethical Issues

  • The Role of Supervision in Coaching and Mentoring
  • Concepts of Power and Authority
  • Personal/Positional
  • Zero Sum
  • Cultural Issues Working Within a Diverse Workforce
  • Personal Beliefs and Values, Their Source and Effect on Attitudes and Behaviours
  • Behavioural Traits, Their Drivers and Effect on Others
  • Communications Theories
  • Modernism, Structuralism, Post Modernism and Feminism
  • Module 5 Assessment

Module 6: Relationship Characteristics and Contrasts between Coaching and Mentoring

  • Judgmental/Non-Judgmental
  • Transactional Analysis
  • Managing Confidentiality
  • Module 6 Assessment

Module 7: Processes and Models for Effectively Coaching

  • Explaining the Different Contracts for Coaching and Mentoring, and Different Focus of Relationship Explored At Contracting Stages
  • GROW
  • ARROW
  • Case Studies – the coaching path
  • OSKAR/OSCAR
  • SKILLED HELPER – Egan’s Skilled Helper Model - Mentoring
  • Module 7 Assessment

Module 8: Supervision – Principles and Practice

  • Links to Contracting
  • Codes of Practice (used when contracting to support)
  • Values, Ethics and Principles Underpinning Coaching and Mentoring
  • Module 8 Assessment

Module 9: Organisational Structure, Culture and the Role Coaching or Mentoring Has In Supporting Performance

  • Support for Coaching and Mentoring Internally (Policies, Procedures, Strategies and Senior Level Support)
  • Barriers to Coaching and Mentoring Within Organizations (Individual, Team, Operational, Organisational)
  • Determining and Agreeing Strategic Objectives Relating to Coaching and Mentoring
  • Module 9 Assessment

Module 10: Measuring the Success of a Coaching and Mentoring Programme

  • Standards, Indicators and Success Measures (Return On Investment and Evaluation Techniques) To Monitor and Evaluate the Impact of Coaching and Mentoring In an Organisation
  • Return on Investment calculations – team and organisation in stages
  • Module 10 Assessment

Our courses include comprehensive support, should you require any assistance. You can contact our friendly course advisers by telephone or by email.

Contact Details

Continued Learning

All course delegates are welcome to attend our regular, ongoing learning and inspirational events. We also hold regular inspirational events in Manchester and London for all students studying any of our courses. The events are a great way to watch live demonstrations of different techniques, learn new skills, have a practice with other students and to meet your tutors. Once you've signed up for any of our courses you will receive details of our different monthly events via email. If you cannot attend our events you can watch a live streaming of the event on our tv channel.

All courses can be paid for using our secure online payment system or via paypal. 

 

If you would prefer to pay via bacs payment or via cheque please email us at enquiries@coecourses.com or call us on 0800 955 6808 for more assistance.

 

All of the online course materials are emailed over to you as e-documents, if you would prefer a hard copy of the course materials to be posted out to you please select this when checking out.