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Challenging Behaviour in Children and Young People Diploma Course

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Behavioural problems are too often misunderstood and can lead to stressful situations for both child and parent. This course explains how parents, teachers, and others who care for children can help to make positive changes through knowledge, change in mindset and the implementation of effective strategies and techniques.

What You Will Learn

The Challenging Behaviour in Children and Young People Diploma Course will look at what we mean by 'challenging behaviour' and help us to understand the reasons behind difficult behaviours in children and young people. It will help you understand that there is always a reason for any behaviour, whether it seems obvious to us or not. It is their way of communicating with us, often in the absence of having any other way to do so.

We will look at challenging behaviours across all ages and provide ways of dealing with these. We'll cover how brain development from birth to the teenage years can account for certain behaviours, so we develop an understanding of what is going on in our children's minds and how we can help them.

Some behaviours are inevitable, whereas others, with the right understanding and strategies put into practice, can be modified or prevented. The course explains the difference between these types of behaviour.

Many of the behaviours witnessed in children and young people are learned from their parents and other role models, showing that prevention and change is as much about ourselves as it is those we seek to help. In addition to this, it is in changing ourselves and how we perceive behavioural issues that we can enhance our own coping strategies, whilst simultaneously giving more back to the afflicted. The course teaches how to change our mindsets and attitudes towards negative behaviours and offers positive steps to handle them and make lasting changes. We will also look at how to look inwardly, at our own behaviours and how they could be having a negative effect, and how to become more conscious, mindful and aware in our parenting.

Whilst everything covered in the course is valid to those with children or who care for children, the information and techniques taught are just as applicable in the classroom. With teachers in mind, the Challenging Behaviour in Children and Young People Diploma Course also offers specific strategies to those who are having difficulty in reaching their students academically and dealing with the issues that can arise from behavioural problems.

Who Would Benefit from the Course?

The Challenging Behaviour in Children and Young People Diploma Course is designed to provide parents, carers, and teachers with a better understanding of child behaviour and the knowledge of how best to deal with it. The results of this will be a vast improvement in the relationships between you and the children in your care, whether in a parental or professional role.


This course is certified by the IANLPC (International Association of NLP & Coaching) and the IAHT (International Alliance of Holistic Therapists), both of which are internationally recognised organisations. The IAHT certify personal development, health, fitness and nutrition courses. The IANLPC is a global support network for NLP Professionals and coaches, including the fields of Life Coaching, Hypnotherapy Business Coaching, Leadership, Nutritional, CBT, Personal Development and Holistic Therapy.

Course Syllabus


Module 1: Defining Challenging Behaviour

  • What is Challenging Behaviour?
  • What Influences Children?
  • Different Challenges at Different Ages
  • Where Behaviour Comes From
  • Other Names for Challenging Behaviour
  • Challenging Behaviour in Babies
  • Attachment
    • Attachment Theory
  • Assessment

Module 2: Reasons For Challenging Behaviour and How to Help

  • One to Six Months
  • Seven to twelve months
  • Twelve Months to 24 Months
  • 24 to 36 months
  • Maslow's Hierarchy of Needs
  • Attachment Theory
    • Understanding Attachment
  • Attachment Disorder and What It Can Lead To
    • Reactive Attachment Disorder
    • Warning Signs and Symptoms
    • Inhibited and Disinhibited Reactive Attachment Disorder
  • Tips for Parenting a Child with Reactive Attachment Disorder or Insecure Attachment
    • Repairing Reactive Attachment Disorder - Tips for Helping Your Child Feel Safe and Secure
    • Tips to Help Your Child Feel Loved
    • Tips for Supporting Your Child's Health
  • Types of Treatment for Reactive Attachment Disorder
  • Other Reasons for Certain Behaviour
  • Learning Styles
  • More Reasons for Challenging Behaviour
  • Module 2 Assessment

Module 3: Inevitable or Preventable

  • Inevitable Brain Development
  • Inevitable Baby Challenges
  • Aggression is Part of Healthy Development
    • Learning “What to Expect” at Different Ages and Stages
    • Parenting Strategies for Managing Aggression in Young Children
  • Teenage Challenges
  • Prevention
  • Ways of Encouraging Wanted Behaviour
    • Positive and Negative Reinforcement
    • Positive reinforcement
    • Negative Reinforcement
    • Primary Reinforcers
    • Secondary Reinforcers
  • Punishment V Consequences
    • Problems with Punishment
  • Module 3 Assessment

Module 4: Methods of Dealing With and Avoiding Challenging Behaviour

  • Dealing With Behaviour in Toddlers
  • Learning to Handle Strong Feelings
  • Learning Self-Control
    • Helping Your Toddler Begin to Understand Feelings
    • Offer Your Child Ideas How to Manage Strong Emotions
    • Ways to Help Your Child Practice Self-Control
  • Empathise With Your Child
  • Visual Aids to Make Waiting Easier
  • Let Your Child Make Choices Appropriate For Their Age
  • Dealing with Toddlers Hitting
  • Ways of Avoiding Major Challenges and Opposition
  • Responding Not Reacting
  • Six Secrets to Help You Respond and Not React
  • Reflective Listening
    • Unconditional Positive Regard
    • Conditional Positive Regard
  • Underlying Reasons for Behaviour
  • Help Them Develop Independence, Self Confidence and Self-Worth
  • Let Them Know You Care
    • Benefits of Letting them Know you Care
    • Six Steps to Let Them Know You Care
  • How to Avoid Conflict and Build Connection with Magic Language
    • The Unconscious Mind
  • How to Ask Questions
    • Interrogative and Imperatives
  • Ditch Your Don'ts
  • Common Mistakes Parents Make
  • Sit on Your 'Buts'
    • The Benefits of Sitting on Your Buts
    • Seven Steps to Reduce Your Buts… And Improve Your Child's Co-operation
  • Teen Issues
    • Tips for strengthening relationships with teenagers
  • Module 4 Assessment

Module 5: Coping Strategies and Further Prevention

  • Be a Good Role Model
  • Personal Power
  • Rose Coloured Glasses
    • Benefits of Learning to Wear Rose Coloured Specs
    • Top Tips to Get into the Habit of Wearing Rose Coloured Specs
  • The Six Most Common Mistakes Parents Make
  • Intention Setting
  • Module 5 Assessment

Module 6: Managing Challenging Behaviour in the Classroom

  • Behaviour and Discipline
  • Problems at Home
    • Trauma
    • Separation Issues
    • Loss
    • Abuse
    • Illness
  • Global Issues and Concerns
  • Learning Disabilities and Other Conditions
  • Rapport
    • How to Establish Rapport
  • Building a Positive Relationship
  • Strategies for Success
    • Tips for Avoiding Challenging Behaviour
  • Disciplinary Interventions
  • Module 6 Assessment


Our courses include comprehensive support, should you require any assistance. You can contact our friendly course advisers by telephone or by email.

Contact Details

Continued Learning

All course delegates are welcome to attend our regular, ongoing learning and inspirational events. We also hold regular inspirational events in Manchester and London for all students studying any of our courses. The events are a great way to watch live demonstrations of different techniques, learn new skills, have a practice with other students and to meet your tutors. Once you've signed up for any of our courses you will receive details of our different monthly events via email. If you cannot attend our events you can watch a live streaming of the event on our tv channel.

All courses can be paid for using our secure online payment system or via paypal. 


If you would prefer to pay via bacs payment or via cheque please email us at or call us on 0800 955 6808 for more assistance.


All of the online course materials are emailed over to you as e-documents, if you would prefer a hard copy of the course materials to be posted out to you please select this when checking out.